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| Frequently
Asked Questions Web Hosting FAQ |
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Auto-responders are e-mail addresses that automatically send a text document as a reply. You may find this useful if you get many requests for the same information. For instance, if many people request your catalog be sent to them via e-mail, you can set up an auto-respoder named catalog@yourdomain.com, which would send the file catalog.txt to anyone that sends mail to it. After adding an auto-responder, several options become available: Auto-Responder Name: This is the name at your domain that will auto-respond when email is sent to it. It must conform to the same rules as receiving addresses in the Mail Forwarding section. Notification Address: This is the address that will receive notification when e-mail is sent to an auto-responder. The auto-responder robot will send you a message containing the e-mail it received. There are several ways in which to specify the content of your auto-responder. With the first two methods (using the online editor or uploading through your browser) you specify the headers of the mail message when you submit the content. With the third option, when you specify a file in your home directory, it allows you to upload a message containing any headers that you want. If you wish people receiving auto-responder e-mail to have the message display correctly in their mail clients, you should specify at least the 'From' and 'Subject' headers in the message. An example of the format that the message should be in follows: Subject: Your Catalog Request What follows is the catalog you requested from us: 3 French Hens ... $2 Chocolate Mousse .. $5 Etc. Headers end with an empty line, and everything that follows is interpreted as the body text. If the "Modify Content" text is blinking, this is because it has detected the absence of the auto-responder's contents. Once you upload the auto-responder text correctly, the caption should stop blinking. Tip: If you would like to have several addresses at your domain auto-respond with the same message, you may do this quickly and easily by setting a forward in the Email Forwarding section of the Mail Settings page to forward to the address of your autoresponder@yourdomain. You may even do this for your Default Forward. If this is a feature you would like to have, please e-mail: support@accountsupport.com |
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