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Frequently Asked Questions Web Hosting FAQ		E-mail Accounts Retrieving E-Mail To retrieve e-mail from one of your accounts: Connect to your Internet Provider and start up your e-mail program, such as Netscape Mail, Microsoft Outlook, Internet Mail, or Eudora. Change the mail options of your e-mail program to retrieve from our POP/IMAP server. In your mail program options screen, simply change the 'Incoming' or 'POP' server listed to pop.yourdomain.com. When you retrieve mail, you will be prompted for the user name and password, and you should enter the Account Name and password for the POP account from which you are retrieving mail (see 'Creating a POP account', below). Pop Accounts: POP accounts will probably be familiar to anyone who has ever used Internet E-mail. POP accounts are simply the standard Internet boxes that receive e-mail. You can retrieve the mail in a POP account by using an e-mail program, like the ones listed above. Each POP account has an e-mail address associated with it (such as someone@yourdomain.com), an Account Name, and a Password. Note that the Account Name does not need to match the e-mail address for the POP account. For instance, you could set up POP account with the Account Name of 'robert', but with an E-mail address of webmaster@robertscompany.com. See 'Setting up a POP account' below for more information about this. You may not need a POP account if you are only going to use Mail Forwarding. Setting Up POP Account: From the Mail Settings page, there are two steps to creating a new POP mail account. First, bring up the POP account page and scroll down to the area that says 'Add POP account'. From here select an Account Name of up to eight characters in length. This does NOT have anything to do with the actual e-mail address used for this POP account. It is only used to log in to retrieve your mail. The Account Name must be unique to our servers, so you will have to use one that is not already taken by another customer. Select a password of at least 4 characters and at least 2 number, such as 'site01', and click the 'Add' button. The next step is to use mail forwarding to deposit mail in the newly created POP account. Go to the Mail Forwarding page and create a new forward, such as 'webmaster@yourdomain.com', and in the destination blank type the Account Name of the POP account you just created. That's all there is to it. You can now retrieve mail sent to the new e-mail address by using the Account Name and password for the POP account in your e-mail program. Think of the POP account as a postal mailbox, and the e-mail forward as the address of the house in question.
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